Privacy and Confidentiality Policy

MID SOUTH SALES, LLC

Last Updated: January 7, 2019

MID SOUTH SALES, LLC is committed to protecting your privacy and maintaining the confidentiality of your personal and business information. This Privacy and Confidentiality Policy explains how we collect, use, disclose, and safeguard your information.

1Information We Collect

We collect information that you provide directly to us, including:

Personal Information

  • Name, business name, and contact person details
  • Email address and phone numbers
  • Billing and delivery addresses
  • Payment information and billing details

Business Information

  • Order history and purchase records
  • Product preferences and usage patterns
  • Communications and correspondence with our team
  • Delivery schedules and inventory requirements

2How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for petroleum products and services
  • Communicate with you about orders, deliveries, and account information
  • Provide customer support and respond to your inquiries
  • Process payments and maintain billing records
  • Improve our products, services, and customer experience
  • Send you technical notices, updates, and promotional communications
  • Comply with legal obligations and industry regulations

3Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business, such as payment processors, delivery services, and IT support, under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to affected parties
  • Protection of Rights: To protect the rights, property, or safety of MID SOUTH SALES, LLC, our customers, or others

4Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data encryption for sensitive information
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis
  • Employee training on data protection and confidentiality
  • Secure storage and disposal of physical and electronic records

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

5Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes:

  • Maintaining records for active customer accounts and ongoing business relationships
  • Retaining transaction records for accounting and tax purposes (typically 7 years)
  • Preserving information necessary for legal compliance and dispute resolution

6Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the information provided below.

7Confidentiality Commitment

MID SOUTH SALES, LLC is committed to maintaining the confidentiality of all business relationships. We understand that your business information, including pricing, volume requirements, and operational details, is sensitive and proprietary.

All employees, contractors, and partners are bound by confidentiality agreements and are trained to handle customer information with the utmost discretion. We will not disclose your business information to competitors or use it for any purpose other than serving your account.

8Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9Changes to This Policy

We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

10Contact Us

If you have questions, concerns, or requests regarding this Privacy and Confidentiality Policy or our data practices, please contact us:

Company: MID SOUTH SALES, LLC

Address: 410 T FRANK WATHEN RD, UNIONTOWN, KY 42461

Phone: +1 (501) 236-7894

Email: murraybenton@middlesouthsales.com

Acknowledgment: By using our services, you acknowledge that you have read and understood this Privacy and Confidentiality Policy and agree to its terms.